Terms of service

By placing an order on ColdLasers.org, you agree to the following terms. Products and Intended Use The laser therapy systems sold on this site are professional-grade Class 4 medical devices intended for use by licensed healthcare professionals, trained practitioners, or individuals under their direct supervision. By purchasing, you confirm that you understand the proper use, safety requirements, and regulatory obligations associated with Class 4 laser devices in your jurisdiction. Pricing and Payment All prices are listed in USD. We accept major credit cards, wire transfers, and approved financing through our lending partners. Prices are subject to change without notice, but any order placed at a listed price will be honored at that price. Sales tax is applied where required by law. Order Acceptance Placing an order constitutes an offer to purchase. We reserve the right to decline any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we can't fulfill your order, we'll notify you promptly and issue a full refund. Shipping and Delivery We ship fully insured via major carriers. Standard domestic delivery is 2–5 business days. International shipping is available—contact us for a quote. Risk of loss transfers to you upon delivery to the carrier, but all shipments are insured and we'll handle any damage claims. Warranty Most laser systems include a 5-year warranty on the console and 1-year warranty on handpieces. Warranty covers manufacturing defects in materials and workmanship under normal use. It does not cover damage from misuse, unauthorized modification, or normal wear. See individual product pages for specific warranty terms. Limitation of Liability ColdLasers.org provides laser therapy equipment. We are not responsible for clinical outcomes, treatment decisions, or any injury resulting from use or misuse of our products. Our total liability for any claim is limited to the purchase price of the product in question. We are not liable for indirect, incidental, or consequential damages. Intellectual Property All content on this site—product descriptions, images, educational materials, and branding—is our property or used with permission. You may not reproduce, distribute, or use our content without written consent. Governing Law These terms are governed by the laws of the State of Colorado. Any disputes will be resolved in the courts of Colorado. Changes to Terms We may update these terms from time to time. Continued use of the site after changes constitutes acceptance. Major changes will be communicated via email to existing customers.